Hub Online Ordering

Product Design | Design System
How can we utilize the design system to streamline test portfolio expansion for oncologists' needs?

Intro

Oncology NGS testing is a standard step in cancer treatment and a core offering of Tempus Genomics BU. However, many orders are still submitted via traditional paper-based fax methods, which can result in missing information, errors, and duplication. Reducing dependency on paper orders and encouraging oncologists and care teams to embrace digital solutions is crucial. Improving the digital ordering user experience is key to facilitating this shift.

Team

2 Product Designer

1 Product Manager

6 Engineers

Timeline

Sept 2022 - March 2023

✍🏻 Design Details

🎉  Key Metrics

<1% failure rate on order submission

Reduce submission time from 40% (~9 seconds to <3 seconds) post national rollout

Increase online order form volume from 27k to 40k YTD in 2023

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